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Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601Not in Texas? Click here to select your billing location.
Pay Your Texas Electricity Bill with Ease
Direct Energy makes it easy to pay your bill in Texas. From Auto Pay to mailing in your payment, our payment options suit each person's needs and lifestyle.
Direct Energy Payment Options
How to Read Your Direct Energy Service Bill
Your monthly bill includes charges for generating electricity, your energy use per kWh, the distribution of electricity to your home or place of business and all applicable taxes such as federal, state and local. Monthly bills can include nonrecurring charges or charges allowed by the rules of the PUCT.
View Your Bill Online
Just switched to Direct Energy as your electricity provider?
Please note that you will receive your first bill approximately 30 days after we receive the necessary account information from your local utility. We will send out your electric bill once per month. If you have not received a recent bill from us, please call us at 1-888-305-3828 for assistance.
Deferred Payment Program
If you are unable to pay the complete amount of your current bill, you may qualify to pay in installments on an overdue balance until payment is complete.
Contact Customer Service to discuss your situation.
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