For businesses with facilities that are sized 10,000 square feet or less: contact us at 1-888-782-2558 for Texas customers or 1-888-782-6888 for Northeast customers.
For businesses with facilities sized more than 10,000 square feet: our sister company, NRG, provides solutions for large businesses and enterprises. Contact NRG at 1-866-380-7339.
Please visit Contact Us and select your state of residence to view the contact information for your area.
Contact UsPay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
Pay Your BillOur home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
Learn MoreThe Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and more
Learn MoreFrom energy efficiency tips, recipes, and décor, to home maintenance or weather preparation, Direct Energy has content to enrich your everyday life.
Read More