Unbundled Billing FAQS for Global

Unbundled Billing FAQs

  • What is the PUC Assessment?

    The PUC Assessment is a fee assessed by the Public Utility Commission of Texas (PUCT). This fee covers the cost of the administration of the PUC Regulatory Act. It is equal to 1/6 of 1 percent of the charges on your bill, excluding...

  • Why do my distribution charges on my bill seem higher?

    We removed all delivery charges assessed by your local utility from your Energy Charge and then consolidated all delivery charges into one line item titled "TDU Delivery Charges." Because all distribution charges are now in one...

  • Why do I now see the PUC Assessment on my bill?

    The PUC Assessment is a new line item on your bill. This fee is assessed by the Public Utility Commission of Texas, and it has always been a part of your monthly price per kilowatt hour. The reason you now see it is because we...

  • What are the Transmission Delivery (TDSP/TDU) charges on my Texas electricity bill?

    These are the charges that come from your local Transmission Distribution Service Provider (TDSP) – also known as your utility company or Transmission and Distribution Utility (TDU). The TDSP Delivery Charge is a mix...

  • Why did my Energy Charge decrease?

    We removed all delivery charges assessed by your local utility from your Energy Charge and then consolidated all delivery charges into one line item titled "TDU Delivery Charges." Because all distribution charges are now in one...

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