Contact Direct Energy
Sign Up Now: 1-855-461-1926 Billing & Account: 1-888-305-3828 Prepaid Care: 1-877-866-6601We're proud to introduce our Neighbor-to-Neighbor Bill Assistance Program, which allows our Texas customers to make a difference by donating any amount to help fellow community members with their electricity bills. We've teamed up with agencies to ensure your donations reach those in need. These agencies carefully screen applicants and decide who can benefit from the assistance. Qualifying individuals can receive up to $700 in aid throughout the calendar year.
You can donate by mail. Please check the "Bill Assistance" box on the payment slip on your monthly bill when sending your payment.
You're not alone — we're here to help! You could receive up to $700 per calendar year if you qualify for our Neighbor-to-Neighbor program. Don't hesitate to reach out to one of the agencies listed below.
Additionally, you can visit 211texas.org or call 2-1-1.
Agency | Address | Phone | Counties Served |
---|---|---|---|
Arlington Urban Ministries | 701 Dugan St Arlington, TX 76010 | 1-817-861-8585 | City of Mansfield, City of Grand Prairie |
Aspermont Small Business Development Center, Inc | 9660 US Hwy 83 South Aspermont, Texas 79502 |
1-940-989-3538 | Haskell, Jones, Kent, Knox, Stonewall, Throckmorton | BakerRipley | 3838 Aberdeen Way Houston, Texas 77025 | 1-713-667-9400 | Brazoria, Galveston, Harris |
Brazoria County Community Development | 1524 E Mulberry Suite 162 Angleton, TX 77515 | 1-979-864-1427 | Brazoria |
Cameron & Willacy Counties Community Projects Inc. |
1144 Professional Dr Brownsville, TX 78520 |
1-956-544-6411 | Cameron, Willacy |
Caritas of Waco | 300 South 15th St Waco, TX 76701 |
1-254-753-4593 | McLennan, Bosque, Falls, Freestone, Hill, Limestone |
Catholic Charities of Central Texas | 1625 Rutherford Lane Austin, TX 78754 |
1-512-651-6100 | Bastrop, Bell, Blanco, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, Mason, McLennan, Mills, Milam, Robertson, San Saba, Travis, Washington, Williamson |
Catholic Charities of Fort Worth | 49 Thornhill Drive Fort Worth, TX 76115 |
1-817-534-0814 | Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Jacksboro, Johnson, Knox, Montague, Palo Pinto, Parker, Shackleford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise, Young |
Catholic Charities of Galveston/Houston | 2900 Louisiana St Houston, TX 77006 |
1-713-526-4611 | Fort Bend, Galveston, Harris |
Cornerstone Community Action | 118 W Pecan St 405 Coleman, Texas 76834 |
1-325-625-4167 | Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels |
Christian Community Action | 200 S Mill Street Lewisville, TX 75057 |
1-972-221-1224 | Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts |
City of Fort Worth Neighborhood Services | 1000 Throckmorton St. Fort Worth, Texas 76102 |
1-817-392-5774 | Tarrant |
Combined Community Action, Inc. | 165 W. Austin Street Giddings, Texas 78942 |
1-979-540-2980 | Austin, Bastrop, Colorado, Fayette, Lee |
Community Action Committee of Victoria Texas | 4007 Halsey Street Victoria, Texas 77903 |
1-361-578-2989 | Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria |
Community Action Corporation of South Texas | 204 E. First Street Alice, Texas 78333 |
1-361-664-0145 | Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy |
Community Assistance Center | 1022 McCall Ave Conroe, TX 77301 |
1-936-593-1096 | Montgomery |
Community Council of South Central Texas, Inc. | 1410 East Court St Seguin, Texas 78155 |
1-830-303-4376 | Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala |
Concho Valley Community Action Agency | 36 W. Beauregard, Suite B-100 San Angelo, Texas 76903 |
1-325-653-2411 | Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green |
Cypress Assistance Ministries | 12930 Cypress N Houston Rd Cypress, TX 77429 |
1-281-955-7684 | City of Cypress including Zip Codes: 77433, 77429, 77065, 77095 |
Dallas County Department of Health and Human Services | 2377 N. Stemmons Fwy, Suite 600 Dallas, Texas 75207-2710 |
1-214-819-1848 | Dallas |
East Fort Bend Human Needs Ministry | 435 Safford Run Rd Stafford, TX 77477 |
1-281-261-1006 | East Fort Bend County |
Economic Action Committee of the Gulf Coast | 904 Whitson St. Bay City, Texas 77404 |
1-979-245-6901 | Matagorda, Wharton |
Economic Opportunities Advancement Corporation | 500 Franklin Avenue Waco, Texas 76701-2111 |
1-254-753-0331 | Bosque, Falls, Freestone, Hill, Limestone, McLennan |
Greater Coastal Community Action Council | 4700 Broadway, Suite C109 Galveston, Texas 77552 |
1-409-765-7878 | Brazoria, Fort Bend, Galveston, Wharton |
First Resource Center | 715 N Sycamore St Palestine, TX 75802 |
1-903-731-9270 | Anderson |
Fort Bend County | 301 Jackson St Richmond, TX 77469 |
1-281-238-3502 | Fort Bend |
Hill Country Community Action Agency | 2905 West Wallace St San Saba, TX 76877 |
1-325-372-5167 | Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba |
Hidalgo County Community Services Agency | 2524 N. Closner Edinburg, Texas 78540 |
1-956-383-6250 | Hidalgo |
Hopkins County Community Chest | 217 Linda Dr Sulpher Springs, TX 75482 |
1-903-885-3452 | Delta, Fannin, Franklin, Hpkins, Hunt, Lamar, Rains, Red River, Titus, Wood |
Irving Cares | 440 Nursery Road Irving, TX 75060 |
1-972-721-9181 | City of Irving |
Katy Christian Ministries | 3506 Porter Rd Katy, TX 77493 |
1-281-391-5261 | Katy/West Houston Zip Codes: 77493, 77449, 77494, 77450, 77084, 77094, 77441, 77476, 77485, 77464, 77406, 77423 |
Kleberg County Human Services | 1109 E Santa Gertrudis Kingsville, Texas 78363 |
1-361-595-8572 | Kenedy, Kleberg |
Memorial Assistance Ministries | 1625 Blalock Rd Houston, TX 77080 |
1-713-468-4516 | Harris County zip codes: 77008 77009 77018 77022 77024 77037 77039 77040 77041 77043 77055 77076 77079 77080 77088 77091 77092 |
Metrocrest Social Services | 1145 N Josey Ln Carrolton, TX 75006 |
1-972-446-2100 | Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287) |
Mission Metroplex | 210 W South St Arlington, TX 76010 |
1-817-277-6620 | Cities of Arlington and Grand Prairie |
Nueces County Community Action Agency | 101 South Padre Island Dr. Corpus Christi, Texas 78405 |
1-361-883-7201 | Nueces |
Panhandle Community Services | 1309 West 8th Ave, Plaza C Amarillo, Texas 79120-2150 |
1-806-372-2531 | Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler |
Pecos County Community Action Agency | 101 North Jackson Fort Stockton, TX 79735 |
1-432-336-7528 | Crane, Pecos, Terrell |
Rolling Plains Management Corporation | 118 N 1st St. Crowell, Texas 79227 |
1-940-684-1571 | Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young |
Salvation Army Wichita Falls | 403 7th St Wichita Falls, TX 76301 |
1-940-684-1571 | Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young |
St Vincent De Paul North Dallas | 1120 Randlett Lancaster, TX 75146 |
1-214-520-0650 | Dallas Zip codes: 75134, 75146, 75172, 75115, 75141, 75154, 75104 |
South Plains Community Action | 411 Austin Levelland, Texas 79336 |
1-806-894-6104 | Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum |
South Texas Development Council | 1002 Dicky Lane Laredo, Texas 78044 |
1-956-722-3995 | Jim Hogg, Starr, Zapata |
Tarrant County Human Services | 100 E. Weatherford Fort Worth, Texas 76196 |
1-817-531-5620 | Tarrant |
Texoma Council of Governments | 1117 Gallagher Drive, Suite 100 Sherman, Texas 75090 |
1-903)-813-3512 | Cooke, Fannin, Grayson |
Waxahachie CARE Services | 1208 Ferris Ave Waxahachie, TX 75165 |
1-972-923-2273 | Ellis |
Webb County Community Action Agency | 1110 Washington, Ste 203 Laredo, Texas 78042 |
1-956-523-4182 | Webb |
West Houston Assistance Ministries | 10501 Meadowglen Ln Houston, TX 77042 |
1-713-780-2727 | West Houston zip codes: 77036, 77042, 77057, 77063, 77072, 77077, 77082, 77083, 77009 |
West Texas Opportunities, Inc. | 603 North 4th Street Lamesa, Texas 79331 |
1-806-872-8354 | Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton |