Sign Up with Direct Energy FAQS for Pa
Sign Up with Direct Energy FAQs
What is the cost to switch to Direct Energy?
Direct Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you're switching providers within your contract term. Your current supplier can confirm what those costs (if...
When will my Pennsylvania service with Direct Energy begin?
Once you place an order for service with Direct Energy, your service will be switched to us in 3 business days. You should see your new bill reflecting Direct Energy supply charges on your next full billing cycle. Prior to...
How can I become an authorized account user on a Direct Energy account?
To become an authorized account user on a Direct Energy account, the current account holder must make this request by contacting our Customer Care center at 1-855-461-1926 and providing your name to be added to the account.
Are there any fees required to sign up with Direct Energy?
There are no enrollment fees to choose us as your electricity and/or natural gas company.
Can I switch to service with Direct Energy if I am on a contract with another energy company?
We recommend that you contact your current company to ask about your contract expiration date and to learn about cancellation policies for switching to another company.
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Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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