Direct Energy does not charge an enrollment fee. However, your current energy supplier may assess a cancellation fee if you're switching providers within your contract term. Your current supplier can confirm what those costs (if...
For electricity enrollments, your service will begin when your local utility company conducts your next meter read date after your switch to Direct Energy has been processed by the utility company. If you choose to cancel your...
To become an authorized account user on a Direct Energy account, the current account holder must make this request by contacting our Customer Care center at 1-855-461-1926 and providing your name to be added to the account.
There are no enrollment fees to choose us as your electricity and/or natural gas company.
We recommend that you contact your current company to ask about your contract expiration date and to learn about cancellation policies for switching to another company.